How Can We Help?

Get support, browse documentation, or contact our team directly.

Submit a Ticket

Report bugs, request features, or ask questions through our support portal.

Documentation

Learn how to use HowdyNeighbor with our getting started guide and best practices.

Email Us

Prefer email? Send us a message and we'll get back to you within 24 hours.

support@howdyneighbor.io

What We Can Help With

Our support team handles a variety of requests

Bug Reports

Something not working? Let us know and we'll fix it.

Feature Requests

Have an idea to make HowdyNeighbor better? We'd love to hear it.

General Questions

Questions about pricing, coverage, or how things work.

Billing & Account

Invoice questions, refund requests, or account issues.

Frequently Asked Questions

Quick answers to common questions

How much do leads cost?

Leads are $7 each. Each lead includes verified contact information including phone number, email address, and demographic data.

How quickly can I download my leads?

Most orders are ready for download within minutes. We enrich each lead with verified contact data before delivery.

What format are the leads in?

Leads are delivered as CSV files that can be imported into any CRM. We also support Excel and JSON formats.

Can I get a refund for bad data?

Yes! If you receive leads with invalid contact information, submit a ticket through our support portal and we'll review your request.

What areas do you cover?

We currently cover Arizona with comprehensive property and contact data. We're expanding to additional states soon.

Is the data TCPA compliant?

Our data is intended for licensed insurance agents conducting legitimate business outreach. Users must comply with all applicable regulations including TCPA and state marketing laws.

Still need help?

Log in to submit a support ticket and track your request.