Support Center

We're here to help. Find answers to common questions or contact our team.

How Can We Help?

Choose the best way to reach us

Email Support

Send us a message and we will respond within 24 hours.

support@howdyneighbor.io

Sales Inquiries

Questions about pricing, enterprise plans, or partnerships.

sales@howdyneighbor.io

Documentation

Learn how to use HowdyNeighbor with our getting started guide.

View Documentation

Frequently Asked Questions

Quick answers to common questions

How do I get started?

Create a free account, enter an address or ZIP code to search, select the leads you want, and download your CSV. The whole process takes just a few minutes.

What data is included with each lead?

Basic leads include name, address, phone, email, and age. Premium leads add home value, job title, employer, and LinkedIn profile.

How accurate is the contact information?

We maintain 95%+ accuracy on phone numbers and email addresses. All data is sourced from trusted providers and regularly verified.

Can I get a refund for bad data?

Yes. We offer a 30-day satisfaction guarantee. If any lead data is inaccurate or undeliverable, contact support for a credit or refund.

How do I export leads to my CRM?

Download your leads as a CSV file and import it into any CRM that supports CSV imports, including Salesforce, HubSpot, and Pipedrive.

Do you offer volume discounts?

Yes. Agencies purchasing 500+ leads per month can contact sales@howdyneighbor.io for custom enterprise pricing.

What to Expect

24h

Support Response

Email support within 24 hours

4h

Sales Response

Business hours response time

9-6 ET

Business Hours

Monday through Friday

Still have questions?

Our team is ready to help. Reach out and we will get back to you promptly.