1. Data Classification

HowdyNeighbor collects and provides public-record and neighborhood-level property intelligence for marketing purposes only. HowdyNeighbor does not provide consumer reports and does not supply data for underwriting, eligibility, credit, or insurance pricing decisions.

2. Lawful Basis of Processing

Legitimate Business Interest – Insurance marketing
Contractual Necessity – Data delivery to licensed agents
Legal Compliance – TCPA, GLBA, state broker laws

3. Data Types Used

Public property records – Property intelligence
Census and geographic aggregates – Neighborhood analytics
Name and mailing address – Lawful direct mail outreach
Suppression lists – Opt-out enforcement

4. What We Do Not Use

Credit data
Claims history
Insurance scores
Income
Date of birth
Personal underwriting attributes

5. What We Collect From Users

Account and billing details (agency name, email, phone)
Lead fulfillment preferences (target geography, delivery method)
Aggregated, non-identifying site analytics

6. How We Use Data

Deliver lead products and customer support
Improve data quality and coverage
Comply with law and prevent abuse

7. Consumer Rights

Opt-out of marketing
Deletion and suppression
Data access requests
Correction requests
Submit requests to sales@howdyneighbor.io

8. Security

We implement role-based access controls, comprehensive logging, and least-privilege principles to protect your data.

9. Retention

We retain account data while you are an active customer and as required by law for compliance and record-keeping purposes.

Questions?

If you have any questions about this policy, please contact us at sales@howdyneighbor.io

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